Read the reviews on Google Maps (opens in a new tab)
What we do
You book each trip ahead for a vehicle class, and you know the car and the price before pickup. There's no meter and no distance surcharge on an airport ride.
We do three kinds of trips. Airport rides have a flat rate from any New York City address to JFK, LaGuardia, Newark Liberty (EWR) and Teterboro. Rides by the hour cover business meetings, events, shopping and multi-stop days. You can book any class by the hour, with a 3-hour minimum. Other one-way trips to or from a New York City address are priced by distance and time.
Our fleet
Our fleet has five classes. Business SUV is the GMC Denali, Chevrolet Suburban and Lincoln Navigator. Business Premium SUV is the Cadillac Escalade ESV. First Class is the Mercedes-Benz S-Class and the BMW 7 Series. Sedan & Electric is the Cadillac Lyriq, Cadillac CT5 or CT6, Cadillac XT6 and Lincoln Continental. Luxury Sprinter is the Limo Sprinter and the Jet Sprinter, each for up to 12 passengers.
A Business SUV or Business Premium SUV takes up to 5 passengers with 3 large and 3 small bags. A First Class sedan takes up to 3 passengers with 2 large and 1 small bag. We don't publish a bag figure for Sedan & Electric. See the fleet for the seats and bags of each vehicle.
Where we pick up
We pick up anywhere in the five boroughs and at JFK, LaGuardia, Newark and Teterboro. Our guides cover 13 areas: Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Long Island City, SoHo, the Upper East Side, the Upper West Side, the Financial District, JFK, LaGuardia and Newark. The service areas page has routes and pickup details for each one.
What the price covers
Meet and greet is an add-on, and you also pay any airport parking. With meet and greet, your chauffeur waits inside the terminal with a name sign and helps with your bags. Without it, your chauffeur meets you at the curb or the car service pickup area. Once you have your bags, they call or message you with the exact spot.
Infant, toddler and booster seats are free. Tell us which one you need. The executive fleet has free Wi-Fi and charging ports. There's no smoking in any of our vehicles. Airport transfers are one total price with tolls, airport fees and taxes included, and the gratuity for your chauffeur is optional. On hourly bookings and trips priced by distance and time, tolls and parking are charged after the ride to the card saved at booking, each with an itemized receipt.
How to book
Book online at least 1 hour before pickup. For a pickup within the next hour, email or WhatsApp us. Before your first ride, we may ask for a card authorization. Corporate accounts get monthly billing and priority scheduling.
Book online, by phone or on WhatsApp. Payments go through Stripe. See car service rates for each class, and read the FAQ.
Our policies
Rates and pickups
Flat airport rates. We charge one fare by vehicle class to each of the four airports, from any New York City address. Airport transfer prices include tolls, airport fees and taxes. Hourly rates and rates by distance and time are before NYC sales tax, the Black Car Fund, tolls and parking, and the gratuity is optional.
Flight tracking. We track your flight and move the pickup if it lands early or late. You don't have to call us from baggage claim.
Free waiting. You get 45 minutes of free waiting after a domestic landing, 60 minutes after an international landing, and 15 minutes at any other pickup. After that, we charge for waiting at a rate that depends on the vehicle. For flights, the free waiting starts at touchdown. For other pickups, it starts at the pickup time.
A 3-hour minimum. Each class has its own hourly rate, and you know the cost of your booking before it starts.
At a glance
- Vehicles
- 12
- Vehicle classes
- 5
- Airports served
- JFK, LGA, EWR, TEB
- Service areas
- 12
- Airport pricing
- One total price
- Hourly pricing
- By vehicle class
- Hourly minimum
- 3 hours
- Dispatch
- 24 hours a day, every day
What is included
- Free waiting45 minutes after a domestic landing, 60 after an international landing, 15 at any other pickup.
- Child seatsInfant, toddler and booster seats, free on request.
- CabinFree Wi-Fi and charging ports in the executive fleet, no smoking.
- LuggageUp to 3 large and 3 small bags in an SUV.
- Seating3 in a sedan, 5 in an SUV, 12 in a Sprinter.
Booking and payment
- Surge pricing
- None. Busy times don't change our rates.
- Gratuity
- Optional, chosen when you book. None is the default.
- Card details
- Only on a stripe.com payment page. We never ask for card numbers by phone, email, text or WhatsApp.
- Account
- Not needed. You book as a guest.
- Office
- No walk-in office. We send the car to your address.
Book
Call, or book online
We answer calls and messages 24 hours a day, every day.